Return & Refund Policy
Last updated: November 10, 2025
90-Day Money-Back Guarantee
We want you to feel confident shopping with PostureProHub. That’s why we offer a 90-day money-back guarantee.
You have 90 days from the date you receive your item to request a return.
How to Start a Return
To initiate a return, please follow these steps:
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Contact our customer support team at
📧 PostureProHub@mail.com -
Provide your order number (found in your order confirmation email)
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Wait for approval from our team. Once approved, we will provide:
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The return address
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Clear instructions on how and where to send your item
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❗ Important: Items returned without prior approval will not be accepted.
Return Conditions
To be eligible for a return:
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Items must be returned to our international warehouse
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Items must be unused, in original condition, and in original packaging
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Customers are responsible for return shipping costs
We reserve the right to refuse returns that do not meet these conditions.
Damaged or Incorrect Items
Please inspect your order upon arrival.
If you receive an item that is damaged, defective, or incorrect, contact us immediately at:
We will work with you to resolve the issue as quickly as possible.
Exchanges
We do not offer direct exchanges.
If you would like a different item:
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Request a return for your original order
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Once approved, place a new order for the desired item
This ensures the fastest processing and delivery.
Refunds
Once your returned item is received and inspected:
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Refunds are processed within 2–4 business days
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You will receive a refund confirmation email
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Funds typically appear back in your original payment method within 3–5 business days
⏳ Please note: Your bank or card provider may take additional time to post the refund.
If 15 business days have passed since your return was approved and you have not received your refund, please contact us.
Order Cancellations
Cancellations must be requested within 24 hours of placing your order.
Due to our fast processing and fulfillment system, orders begin preparation immediately and cannot be modified or canceled after this 24-hour window.
If the cancellation window has passed, you will need to wait for the order to arrive and then follow the standard return process.
Contact Us
If you have any questions about returns, refunds, or cancellations, please contact us:
We’re here to help.